faq & policies

Do I need any experience?
No. The Introduction workshop is made for first-timers. Every tool and ingredient is provided.
Where are the workshops?
Most public sessions are at The Timber Space in Kuala Lumpur. The exact venue is on each date and in your confirmation email.
Can I reschedule?
Yes, free of charge up to 72 hours before your session. Reply to your confirmation email and we'll move you.
What's the refund policy?
Cancel more than 72 hours before for a full refund. Inside 72 hours we can't refund, but you can send a friend in your place.
How do I pay?
By card, FPX or GrabPay online, or by DuitNow / bank transfer. Transfers hold your seat for 24 hours while we confirm.
The session is full — what now?
Join the waitlist on the booking page. If a seat opens we'll email you right away.
Do you run private or team sessions?
Yes — see the For Teams page and send us an enquiry.
Your data
We use your details only to manage your booking and, if you agree, to tell you about new sessions, in line with Malaysia's PDPA.